Location: Muscat, Oman

About Our Client:

Our client is a prestigious and leading finance company based in Muscat, Oman. They are renowned for their commitment to excellence, innovation, and customer satisfaction in the financial services sector. With a focus on delivering comprehensive financial solutions, our client has established itself as a trusted partner for individuals and businesses alike.

Job Description:

We are currently seeking a highly skilled and experienced Head of Collections to join our client’s dynamic team in Muscat, Oman. The successful candidate will play a pivotal role in leading the collections ,recovery and remedial functions, ensuring efficient recovery of outstanding debts while maintaining positive customer relationships.

Key Responsibilities:

             Develop and execute strategic plans for collections and remedial activities in alignment with the company’s objectives and regulatory requirements.

             Oversee the entire collections process, including debt recovery, negotiation, debt consolidation, and legal proceedings if necessary.

             Manage the Accounts Receivables portfolio effectively to optimize cash flow and minimize bad debts.

             Lead and mentor a team of collections professionals, providing guidance, training, and performance evaluations to drive departmental success.

             Collaborate closely with internal stakeholders, including risk management, financial reporting, and credit control teams, to mitigate credit risks and enhance collection efficiency.

             Utilize advanced analytics and reporting tools to monitor key performance indicators (KPIs), identify trends, and implement improvement strategies.

             Prepare comprehensive reports and presentations for senior management, highlighting collections performance, trends, and forecasts.

             Stay updated on industry developments, regulatory changes, and best practices in collections and remedial management.

Requirements:

             Bachelor’s degree in Finance, Business Administration, or a related field. Master’s degree preferred.

             Minimum of 10 years of progressive experience in collections management within the financial services industry.

             Strong understanding of P&L management, risk management principles, financial reporting, and financial planning.

             Proven track record in debt recovery, negotiation, and accounts receivables management.

             Excellent leadership, communication, and interpersonal skills.

             Analytical mindset with proficiency in data analysis tools and techniques.

             Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

             Fluency in English is required, proficiency in Arabic is a plus.